Call West

Hand off the preparation.
Stay in charge of the decisions.

Finding a record, putting together a quote, or catching up on email all take attention. Tell West what you need in plain English. It can retrieve the context or prepare the next piece of work for you to review.

From a request to a prepared quote.

Call West. Give it the details. Review the work.

Quote preparation example.

You: Draft a quote for the Miller kitchen repaint. Wall painting: 400 sq ft at $2.50. Preparation: $300. Trim: $200. Exclude tax for now.

West: I’ve prepared the quote. The subtotal is $1,500 before tax. You can review the scope and rates alongside it.

You: Change the wall painting rate to $2.75 per sq ft.

West: Updated. The new subtotal is $1,600 before tax. Ready for your review.

Final quote: wall painting $1,100, preparation $300, trim painting $200. Subtotal $1,600 before tax.

1. Describe the project

Include the customer or project and the result you want. West can ask for missing details.

2. Review the result

Read the answer or inspect the proposed draft. Ask for a revision when it needs one.

3. Approve the action

Approve supported changes before they are applied. Review delivery separately before a message is sent.

Read

Find and explain

Ask about records instead of opening each page to look for them.

  • “Which projects are in progress?”
  • “Show my incomplete tasks.”
  • “Explain the balance on invoice 105.”

What comes back: An answer based on the records your account can access.

Draft

Prepare quotes and invoices

Give West the customer, scope, and amounts. Review a structured draft and ask for revisions.

  • “Draft a quote for the Miller renovation.”
  • “Revise the second quote line to a quantity of 12.”

What comes back: A proposal to check before it becomes a saved business record.

Review & approve

Update business records

Prepare customer, project, task, expense, purchase, and catalog changes in the conversation.

  • “Prepare a task to check materials for project 1042.”
  • “Prepare an expense for the materials purchase.”

What comes back: The proposed change, with approval before it is applied.

Connected Gmail

Work through email

Find threads, summarize the conversation, and prepare or revise a response.

  • “Summarize this customer email thread.”
  • “Draft a reply using the installation details I provide.”

What comes back: A draft to review. Sending uses a separate delivery approval and mailbox permissions.

Read or draft

Review schedules and documents

Find scheduled projects and files. Prepare a project schedule change or summarize supported documents.

  • “What projects are scheduled next week?”
  • “Find documents for the Miller project.”

What comes back: Relevant information or a proposed change; you check dates and details.

Owner / admin

Summarize the business

Get a current workload or financial summary, or review a financial reporting period.

  • “Summarize the current workload.”
  • “Summarize our financial report for last month.”

What comes back: A summary of recorded information, subject to your role and access.

A useful first handoff

Start with one recurring piece of admin.

Choose work you already understand, so you can judge the result. Quote preparation, finding project details, and email summaries are practical places to begin.

Your first project in West →
  1. Give it the information you would give a colleague

    Name the customer, reference the project, and supply the scope and amounts. Better context makes the draft easier to check.

  2. Keep your professional judgment

    Check site conditions, pricing, customer commitments, and the final result. West works with recorded information; it cannot inspect the project site for you.

  3. Build up from work you trust

    Available actions depend on your role, account access, and connected services. Use the workspace directly whenever you want hands-on control.

Choose the first task you want off your plate.

Add a customer, bring the project into West, and try handing off the first piece of admin.